• GoHyperWorld currently ships to the United States, excluding Alaska, Hawaii, and U.S. territories. And Canada

• Orders are typically processed and shipped within 1-3 business days from the date of purchase.

• Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.

• If you experience any issues with your order delivery, please contact GoHyperWorld customer support for assistance. We will work with the shipping carrier to resolve any issues and ensure that your order reaches you as soon as possible.

• We offer a 30-day return policy from the date of purchase. If you are not completely satisfied with your product, you may return it within this period for a full refund or exchange.

• Yes, exchanges are possible within the 30-day return period, subject to product availability. Please contact our customer service team to arrange an exchange.

• If your item arrives damaged or defective, please contact us immediately with photos of the damage or defect. We will work with you to resolve the issue promptly, whether through a replacement, exchange, or refund.

• If you need to change the shipping address for your order, please contact GoHyperWorld customer support as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been shipped.

• If your order arrives damaged, please contact GoHyperWorld customer support immediately. We will arrange for a replacement or refund, depending on the extent of the damage.

• If you have any further questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.

The GoHyperWorld is suitable for children aged 3 years and older.

The maximum weight limit for riders is 110 pounds (50 kilograms).

The GoHyperWorld can reach a maximum speed of 12 miles per hour

Minimal assembly is required upon delivery. The package includes detailed instructions for easy setup.

The battery life of the GoHyperWorld Cruiser 12 depends on various factors such as rider weight, terrain, and speed. On average, it can last up to 1-2 hours of continuous use on a full charge.

Yes, the GoHyperWorld offers multiple speed settings to accommodate riders of different skill levels.

While the GoHyperWorld is designed to withstand light splashes and moisture, it is not recommended for use in heavy rain or wet conditions.